Rat chat with Axis

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Rat chat with Axis

Post by hardlead on Thu Mar 28, 2013 11:15 am

Anyone know what was discussed in this meeting?

CRS forum

magnumus wrote;
I hope for the most part ... and would be really appreciated ... that nothing is posted in this thread about the disscussions of yesterdays meeting for now !!! We all know who comes and trolls our forums like a disease, so i think if our CinC sees this thread, he can give more direction on it. I'm sure something will appear in AXIS Secure on it. If you dont have AXIS Secure you can apply for it !!! Thank you !!!

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Re: Rat chat with Axis

Post by Socom on Thu Mar 28, 2013 1:28 pm

Posted by lexfire in Axis open forum, in case people dont have access to BGE forums at all

----------------------------------------------------------

The following is the compiled Q/As from the meeting we had the pleasure of having with the Axis players on teamspeak.

After going through the recording numerous times, some questions have been grouped together to help shorten the wall of text you are about to read.

Also this is posted here in the Axis open forum because many questions are also concerns others may have who would not be able to see in Axis secure.

This thread will be monitored for replies that may create issues with either side, so please try and be constructive as we dont want to have to shut this down.

Questions asked by players as well as Observed by CRS.

Game Mechanics Q/A

RDP......Questions that was directed at the RDP mechanic of BGE included the following;
1. Allied RDP efforts and abilities have a large impact on Axis morale.

It is quite evident the impact RDP can have for either side, this is more obvious today compared to even last year as the amount of or lack of players contributing to RDP missions for the Axis is drastically lower due to player concerns or issues and player population, or the amount of time it takes a player to reach the Allied factories.

Suggestions made have been, closer Axis AF to provide some balance with distance, as well as reviewing the current damage to factories. Player population,and when RDP was more balanced due to more pilots (players available) does not reflect the current population and status of game we have now. A review of the RDP mechanic needs to meet the current status of game.

2. Has there been a patch that changed RDP damage on factories?

The only change that has been made, and was quite awhile back was the resupply timer, this was announced and is 8 hours with no damage.

3. Axis factories to close, need to be spread or dispersed to other towns.

This has been discussed in the past and addressed with a understanding of needing the factories added or moved, this will require production capabilities which are limited currently.


SPAWN DELAY......Spawn Delay questions included;
1) Spawn Delay not reflecting population in game ?

Spawn Delay is affected by the number of players who are in the game world, not the map screen, also there is a slight delay for the SD to update or catch up with current population as it changes. We have also noticed some irregularities with SD affecting both-sides, this will require a coder and a review to determine the issue and fix.

2) Spawn Delay hurts the game overall for both-sides in TZ3.

It is well known, we believe that not many enjoy or wish SD was in the game, no matter the Time Zone. SD is a balance that helps in resolving the high pop steamrolls we encountered years ago, its not perfect and ideas have come forward about efforts for other ways to balance the population disparity we encounter for both sides, this includes SD max 30 seconds, SD for units other than rifleman/ATRs etc etc. this of course would require some coding if optional.
It is understandable and recognized that for SD to kick in with a low pop number with only 1 AO available, creates frustration, and until we are in a situation when SD can be reviewed and or another mechanic implemented for balance, we have to work with the lesser of the evils.


Production Q/A

There was a number of production question or concerns asked which included;

Addition of the PUMA, another bomber variant, American TO&E being filled out, needing more Axis factories, reviewing current flight characteristics of Fighters/Bombers for adjustments or fixes.
These of course couldn't be answered due to this requiring a production update or road-map which also requires a full production staff. The concerns or suggestions are duly noted.


INTRODUCTION of Americans........These Q/A and concerns are directed at when the American Divs enter the game world;
1. Recurring issue for Axis - disparity / imbalance supply list with amount of shermans. Asking for revision. Decreasing Sherman numbers or increase 4G numbers.
2. No equivalent numbers of 4gs and tigers compared to shermans and churchills.

The US Divisions TO&E as we all know is not completed, and as a result the current spawn list for these brigades is what is seen. For any adjustment to the spawn list, further review will be needed, to include the issues that it may be causing now. Addition of more Axis 4Gs or Tigers would also have to require a look at the lone ArFr Bdes that would be on the map for review to be adjusted. These concerns have not been ignored or overlooked, as any change there is consequences negative or positive, so a review will have to be in depth.



TEAMSPEAK.......The question that follows is about the current TS server or issues;
1. Problems with transition of new TS server. Some squads don't want to be on the same server as allies. Multiple TS Server?

As with any game with the complexities BGE has and the need for a solid voice communication tool, such as Teamspeak3. The combined server allows for more stability and ease of maintenance due to it being hosted by TS at a cost, the old servers did not provide the stability thats needed for the players, to add another server with the stability would also require funding.
We did have concerns about the combined server to include player disruptions or issues, and since we have had the combined server up, we have had very few problems, not saying they will not happen, but it has been very impressive at the amount of respect the players have shown one another and with few player issues.
A solution to help ease those who do have concerns could be insuring squads have the proper amount of channel admins, as well as possibly additional server admins, which would have to be determined.
We encourage those squads who may have doubts to give it a try, and it definitely gives a
positive approach for each side on better communications.

The combined server has also made it easier for players/squads and HC alike to get in contact with CRS reps since we all use the same server.


HIGH COMMAND ….... Concerns with High Command numbers and frustration;
1. No HC during low pop time - effecting player base due to missing flag moves etc. HC needs to rebuild .

The game is the most player driven game world out there, with very few exceptions, and above all this, players count on each other and the various squads, bottom-line there is no scripted interface or missions, and the ability of the HCs to affect players in-game with game play can be negative or positive without the proper tools, attitude, experience and most of all officers.
TZ3 has for the longest time been affected on both-sides by not having enough officers, and with the past few months and the issues that have developed the Axis are taking a more obvious hit by the loss of officers.
The GHC is at a state of rebuilding and we highly encourage players to expand the roles they have in-game by joining the HC, yes we admit without the proper response or acknowledgment by CRS to include being more informative on issues has resulted in a loss of officers. We cant change the mistakes or the deep seeded wrong perceptions that have developed, we within CRS can be more supportive, informative and acknowledge concerns. The HCs are so important to the game, they actually run the game to be more direct, due to the tools they have and how the system works, and in order for that to be effective we must be more forthcoming with answers to issues or concerns they have and constructive not destructive.


GAME MODERATION.........Concerns or issues with GM team moderation and forum moderation, also asked about other possible game issues;
1. Clipping

Large portion of these are due to server stability, IP or client issues, collider.

2. Spawn camping

Due to the ability for players to break or end a camp useing other spawn points, ingress and egress points, the act of Suppression would be a better explanation, also mechanic in-game does not allow players to camp a cp building from inside, 2nd floor and up.

3. In-game reports
4. In-game and forum player bashing or accusations.
5. Players not rendering.

Caused by a large amount of players in a general area that affects the video technology of rendering a player, this can not be improved upon until technology catches up with video cards.

6. Plug Pulling.


Battleground Europe, above all, counts on the interaction of the players, be it either in game or out of game in the forums, and at times when the animosity within the forums get to such a point between players, this sadly has carried over into the game, which does affect or disrupt other players experience within the game. For this reason and the priority of needing players to interact in a positive way without the worry of retribution by others is why we have the ToS in place that we do. Yes, at times mistakes are made, or a post is made that is mis-understood that gives the impression of a over moderated forum, but the priority is the players overall, and its best to error on the side of being too cautious than to not be cautious at all.
We also encourage and need your feedback on game play or issues, the problem we run into is when the biasness post or accusations, player bashing etc etc. starts up, moderation has to take place due to the intent of the post being in such a manner that all it will create is further posts by others in the form of flames, the end result is just a lot of ticked off players and nothing gained or served..

We are also looking into better improving the aspects of forum moderation to address the concerns.

We get a few reports of clipping, cheats, exploits etc etc in game, and these are seen directly by the GM team so they can respond, and confirm through investigating so no mistakes are made out of respect for the players and its just bad business to not confirm, without a doubt on a player issue in game, before taking the proper action, WARN, KICK, or BAN.
What we find on a majority of the reports is either rendering issues, IP problems, server instability, client side issues, or just a wrong perception by a player. NO REPORT goes ignored , even those by players who feel they may have strong evidence of wrong doing in game, its not that we don't believe a player, WE just have to make sure and without a doubt that a player is purposely cheating, exploiting, griefing etc etc., this includes a player admitting to wrong doing in a forum, as he may just be trying to see what kind of response he could get from another player to further create animosity.
We have to deal with the consequences from a business side on a player if a wrong decision is made.

We have seen reports or problems created by the act of “Plug Pulling” and what this boils down to is the integrity, or lack of integrity by a player to award a stat kill to another, for what ever reason some players , not many, do not have the courage to let others enjoy other aspects of the game , such as a positive result on statistics, by getting a kill recorded. This is seriously frowned upon by the community as well as CRS, but the result is, we have to count on the character of a player to not perform this action of “Plug Pulling” due to the nature of how this action is performed. It can be said that connection issue or shutdown caused this, which gives the doubt of any wrong doing, even though we may feel otherwise upon our investigation, BUT doubt is still there, and absolute proof is not confirmed.


Antwerp....a couple months back we had a severe server issue, the issue was affecting both sides in a negative way, SD was reported happening to both sides off and on to include drastic SD time, the result of this was the need for an immediate emergency server re-set due to the consequences of any further delay as the server was unstable. The Axis at this time was on the verge of capturing Antwerp, down to a cp before owning. Because of the seriousness of the problem, the server was re-set, the results is the town of Antwerp was reverted back to be completely owned by the Allies.

This was immediately noticed by the Axis as no word was given about if they would retain Antwerp even though they only had a cp left to take out of the many to include the Abs, basically Antwerp without the reset was going to be Axis. The Allied CinC recognized this, as well as many allied players, and contacted CRS reps on at the time to see about reverting Antwerp to Axis. There was many factors as to why Antwerp was not reverted or manually flipped and to name a few;
1) Server not considered or confirmed as being back stable, and what would a manual flip do to server if server was not considered stable at the time of reverting Antwerp.
2) We monitor the server for awhile, especially after an emergency server shutdown, to make sure server is stable, and due to the time that would pass before anything, such as a manual flip could be used, it would have been considered a bad precedence to set.
The bottom line to this, there was no intentions to purposely stall the axis or not allow them to attain Antwerp, it all boiled down to the server and what may have happened if certain actions was taken to flip the town. Proper or more concise information should have been put out so no wrong perceptions was taken, and what information was put out was quickly lost to some serious flame wars in forums.
Due to the Axis being on a roll over the last 14 months or so up till the Antwerp incident, and with past server issues that even resulted in loss of Axis momentum and even at times Allied momentum or gains, the perception of CRS BIAS was perceived, and festered because we overlooked giving details on when these issues in game came up, we may have thought that it would have been understood and we didn't for-see the issues by not giving the information needed.

The result to this was, GHC taking a hit, as well as the Axis player-base, not to mention the bad perceptions directed at CRS, since then we have in place a procedure for map maintenance and resets with time given to players and HCs, but also have made it aware that when emergency resets are needed, expected notification to players may be just a few minutes or so before re-set.

We also are aware of the much needed information that the HCs and players need so that the wrong perceptions on issues or server problems do not manifest or grow.

I think it doesn't take a rocket scientist to figure out that due to the nature of this game, and its completely player driven environment there will be issues that need to be addressed, how the game counts on the players, squads, and HCs, and that nothing can be truly successful in game without commitment or understanding of all involved, even those of us with that CRS tag understand that, and we look forward to insuring that this niche of a game, grows and we truly hope for your continued support.

We would like to thank the many Axis players who attended the meeting, it was insightful and very productive, we look forward to having more of these meetings.

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Re: Rat chat with Axis

Post by BodkinBarb3r on Thu Mar 28, 2013 2:14 pm

Looks like MMORPG caused them to recognise and be held accountable for some of their errors.

Unfortunately all that attempted PR work and effort done by assistant game managers and so on (who have their hands tied to an extent) is going to be ruined by arrogant and rude posts by doc who will continue to berate players and lay the blame at them.

They finally came out now and said that plug pulling players having a lack of integrity. I think if they publicly condemned cheating earlier rather than denying it and punishing the messengers they would have a lot better standing. Some would of still gone overboard with it but the majority want to know that the devs are not turning a blind eye.

Antwerp issue still sounds BS. I'm sure if they gave these excuses/half reasons (based on what if's) at the time it would be less of an issue but waiting 2 months to say them just makes them sound fabricated or very small potential issues have been inflated e.g. manual switch causing the server to go unstable. With lack of word from the game manager, doc, on any of these issues and only him attacking players I am of the opinion that the more knowledgeable AGM's have complied this argument separately from why doc did it so they can try to repair the bridges.

"basically Antwerp without the reset was going to be Axis"
Those with self interest will still try to say otherwise lol

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Re: Rat chat with Axis

Post by HaughtKarl on Thu Mar 28, 2013 4:27 pm

Socom wrote:3. Axis factories to close, need to be spread or dispersed to other towns.

This has been discussed in the past and addressed with a understanding of needing the factories added or moved, this will require production capabilities which are nonexistent.


There, that's more accurate.

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Re: Rat chat with Axis

Post by pittpete on Thu Mar 28, 2013 6:38 pm

So basically nothing of importance came out of this wasted RATCHAT.
Instead of explaining this to the playerbase after the Antwerp incident, they wait 2 months to come up with this story.
If SD is not functioning properly then TAKE IT OUT UNTIL IT IS WORKING PROPERLY YOU STUPID,STUPID,BRAINDEAD COMPANY.
Use your brains and save whats left of the playerbase for Petes sake
How about using some of the extra Hero $$$$ for two separate TS servers?
Just a lot of talk with nothing being done Mad
Please someone buy them out.

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Re: Rat chat with Axis

Post by BodkinBarb3r on Thu Mar 28, 2013 7:19 pm

I agree...for petes sake...
Cool

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Re: Rat chat with Axis

Post by toxicpuke on Fri Mar 29, 2013 3:40 pm

"1) Server not considered or confirmed as being back stable, and what would a manual flip do to server if server was not considered stable at the time of reverting Antwerp.
2) We monitor the server for awhile, especially after an emergency server shutdown, to make sure server is stable, and due to the time that would pass before anything, such as a manual flip could be used, it would have been considered a bad precedence to set.
The bottom line to this, there was no intentions to purposely stall the axis or not allow them to attain Antwerp, it all boiled down to the server and what may have happened if certain actions was taken to flip the town. Proper or more concise information should have been put out so no wrong perceptions was taken, and what information was put out was quickly lost to some serious flame wars in forums.
Due to the Axis being on a roll over the last 14 months or so up till the Antwerp incident, and with past server issues that even resulted in loss of Axis momentum and even at times Allied momentum or gains, the perception of CRS BIAS was perceived, and festered because we overlooked giving details on when these issues in game came up, we may have thought that it would have been understood and we didn't for-see the issues by not giving the information needed."

So they couldn't do a Manuel flip, big deal. If such a large number of people on both sides realized Antwerp was going Axis they could have just let the allied HC pull out of the town and let the players recap it. It all honestly it would have been one of the most graceful things i would have seen in a online game. Instead Antwerp, other resets, and "value errors" cost the axis that map, loads of officers, and players. Far higher people realized that there was a issue when CRS is telling us to "go easy" and "don't push through that hole". It took days just to get the allied Stewart numbers fixed so that they didn't have X2 the armor in every brigade. Antwerp alone just made people angry, everything else just broke the camels back.

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Re: Rat chat with Axis

Post by CE on Sun Mar 31, 2013 11:20 am

When the allies lost 6 in a row, we didn't request a rat chat or accuse side bias or nerfed gear etc. It amazes me the amount of cry babies on the axis side. Axis lose 2 in a row and omg CRS are assisting the allies to victory!!!1!1!11

No of fence to some of you who had legit issues, but the majority come across like whiney bitches.

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Re: Rat chat with Axis

Post by HuskerGI aka Axishatr on Sun Mar 31, 2013 11:34 am

I'm am an allied player and I can say that I was informed that many years ago when the allies were rolling maps that we were informed and directed by crs to "throw" a map or to for the "good of the game". I am sure recently that there has been some axis meetings with crs that involved crs telling the axis team to "ease up" and let the allied win a few.

It goes back and forth and I've gotten the info from what I would say is very very reliable sources. It's not a side bias thing, for me. Its is a crs intervention thing which by history itself is something crs is very noted for.

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Re: Rat chat with Axis

Post by CE on Sun Mar 31, 2013 12:01 pm

CRS have never told us to throw a map Huski Smile I've been in AHC for 8 years and have never heard or been told to lay off this or throw that. At least from my pov

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Re: Rat chat with Axis

Post by HuskerGI aka Axishatr on Sun Mar 31, 2013 12:19 pm

CE wrote:CRS have never told us to throw a map Huski Smile I've been in AHC for 8 years and have never heard or been told to lay off this or throw that. At least from my pov

They didn't tell YOU personally, but it has happened. I know 4 HC offices from the allied side and 2 on the axis side that have not only told me but shown me the texts and the recorded TS interchanges that went with it.

I'm not sure how to take the "pov" statement, but I am guessing that might be to just have an out?

They've also taken direct control of the map to help BOTH SIDES. Not for the betterment of the server stability either. It was to aid in a side winning, or the most ridiculous reason of CRS not wanting to work on the weekend resetting or finalizing a map.

So everyone needs to get off the biased train. It's not about bias or not. It's about control. CRS is all about control....and begging for money.

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Re: Rat chat with Axis

Post by hardlead on Sun Mar 31, 2013 2:38 pm

I wanna blast ur azz, pls give me money for ammo!

Would that be an accurate sum up?

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Re: Rat chat with Axis

Post by toxicpuke on Tue Apr 02, 2013 12:47 am

CE im not saying CRS is biased. What I'm saying is that in the most pivotal moments of a map when one side has been winning or losing a lot they can greatly influence a map by doing little things like ordering us set up or move our brigades a certain way. Normally they sight the "making it fun player base" part of the TOS. I have heard it happen on both sides so its not a biased issue. Though at the same time when the axis is getting tank camped in normal towns, out supplied with no anti tank guns we go on a navel capping spree for fun and the HC gets banned from doing navel capping "to let the player base have fun". scratch Its that CRS feels afraid that they maybe losing players by one side going on a roll. So they do something stupid to stop that and have the very thing they tried to prevent happen. The campaign after that we was bound to lose anyway because we lost about half our HC and had completely new people getting handed the map. When there are 5 or less HC online for prime time you know you have a problem. A few of these people ended up leaving because its very hard to run a map with 5 hc officers.

(no one I know in hc was saying anything about nerfed gear. There was a real "value error" where the allies had 2x the number of Stuart's they normally had in a brigade.*Fact*)

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Re: Rat chat with Axis

Post by pittpete on Fri Apr 05, 2013 7:43 pm


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Re: Rat chat with Axis

Post by HaughtKarl on Fri Apr 05, 2013 9:11 pm

From that link.

Oculus Rift support planned? Do you have a dev kit coming?

So I have been a member since 2001 and for these past 12 years I have waited for the clock to tick forward and finally release a P-47 or p-51 into the game. Can we PLEASE move ahead here to 1944??????



We said tons of time what we need for the game.Please hire some talented people for new content.Put new arena like North Africa.Think about landing ships,submarines, swordfish TP, flattops,Crete, Malta,Tobruk, Casserine Pass or EL Alamei


lol time for a reality check guys

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Re: Rat chat with Axis

Post by BodkinBarb3r on Sat Apr 06, 2013 9:46 am

Well tbh it's not like they didn't say those things would be in the game.

Likewise those are just the ones they allowed up. They might seem harsh criticisms but if you face hard criticism you can appease a lot of it by just going for the easier stuff as most of those are pretty acceptable stuff. With North Africa they can say they want down a 'different route', SD they can say they are working on it, bugs the same.

They aren't officially recording it so that speaks for itself. Attempt to appease the annoyed people who turn up while shielding the followers who might want to listen in at a later date.


17 Friday, 05 April 2013 15:10
GlowFazer
This FB back and forth blowin Is getting out of hand....
The side with more PPL Is all ways going to win this back and forth...
Its importance Is far to valuable, FB and Frus I thought were to make the time getting to towns shorter.

Administrator's reply:
Friday, 05 April 2013 15:18
XOOM
FB's & FRU's have successfully bridged many gaps to push warfare at a greater speed in WWII Online. Having the right people and leaders in place to help facilitate FB defense is a critical tactical priority.

That is just so stupid considering what the game is.

brb beating a dead horse

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